Returns and Refund Policy

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have a receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit or debit card. You will receive the refund in a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable.

If you have any questions, then please get in touch by emailing us at contact@nozuk.co.uk